01 Journal
Notes from the workshop.
Short pieces on systems, design and security, written by the people who build them.
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Latest notes
Website accessibility in the UK: what the Equality Act asks of a small business
What the law says, why WCAG 2.2 AA is the usual benchmark, and a practical list to start with.Cookie banners and UK law: what a small business website needs
PECR and UK GDPR in plain words: what you can set without asking, how to build a banner that works, and a routine to check your own site.Building a multilingual website with right-to-left support
Markup, CSS logical properties, Arabic typography, URLs and hreflang: the decisions that save the most rework.A website security checklist to use before launch
Encryption, accounts, updates, backups, the common web holes and what to do when something goes wrong.Custom software or off-the-shelf: how to decide
A plain way to choose between buying a product and building your own, with the questions that decide it.AI chatbots for customer support: what works, what fails, how to keep a person in the loop
Where a chatbot helps, where it goes wrong, and the design choices that decide whether it helps or hurts.Newsletter